Contact & enquiries
Adopt.me is operated and supported by BuxUp Limited. BuxUp Limited is a company registered in England and Wales, company number 05974418. Registered office: 318 Old Street, London, England, EC1V 9DR. Contact: contact@adopt.me. Official company record.
We’re here to help
Send us an enquiry
All enquiry topics go to contact@adopt.me.
Other ways to contact us
Prefer a direct email? Choose a topic below.
- General enquiries
- Adoption questions
- Shop & order support
- Care providers & partnerships
- Privacy & data rights
- Complaints & moderation appeals
- Security & listing concerns
Include the relevant page or order reference where available. Do not email card details, identity documents or unnecessary sensitive information. The current demonstration cannot arrange an adoption, place an order or dispatch an emergency service.
For an animal emergency, contact a local emergency veterinarian directly.