Help center
How can we help?
Browse available animals, learn about the application process, or check how shop purchases support charities.
Find an animal · Adoption steps · Charity contributions
Does an application reserve an animal?
No. A shelter reviews applications and will explain the next steps.
Can I adopt from another country?
Check the permitted adoption area on each listing. International transport is not included.
How is the 10% calculated?
10% of product sales after discounts, excluding tax and shipping and adjusted for refunds, supports animal charities. No extra charge to you.
For personal account questions, use your application conversation or the operator contact published in the Terms of Use.